Our Guarantee

Our Service Guarantee

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Travel Destination Delivery Guarantee

100% Money Back Guarantee *
Babies Travel Lite offers a 100% money back guarantee if your baby supplies are not waiting for you at your destination upon your arrival.** However, we realize that having your baby supplies when you arrive and not your money back when they don’t is what is important. So instead of refunding your money we go one step further. Babies Travel Lite tracks every order to ensure it arrives at its destination before the arrival date. If a problem comes to our attention, we make every effort to fix it before you arrive. We will ship a replacement box, hopefully to arrive before you do, if your order is lost or delayed in transit. Our customers are rarely aware that there has been any problem with their order. We are committed to making sure you have your baby supplies when you arrive at your destination!

* The above is a description and interpretation of our policy. Please refer to Shipments Lost In Transit, Shipments Damaged In Transit, Shipments Delayed In Transit, or Shipments Not Received On Time for exact details of our policies.

**Unless you have been informed by a Babies Travel Lite representative that the timing of your order voids our guarantee